iKall
Store

Privacy Policy

Alpha Radios ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

Personal data: name, email address, phone number, shipping/billing address, and payment information (processed through secure third-party payment gateways — we do not store card details on our servers).

Non-personal data: browser type, device information, IP address, and cookie usage data collected automatically when you use our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to your queries
  • Send order confirmations and delivery updates
  • Improve our products, services and website experience
  • Send promotional emails on an opt-in basis
  • Detect, prevent and address fraud or security issues

3. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who help us operate our business, with legal authorities when required by law, and with marketing platforms only where you have given consent.

4. Cookies & Tracking

We use cookies to enhance user experience, track website performance, and personalize content. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

5. Data Security

We use industry-standard encryption and security protocols to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may, at any time:

  • Access, update or request deletion of your personal data
  • Opt out of promotional communications
  • Disable cookies through your browser settings

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or your data, please contact us: