Question 1

Shipping Policy

Accepted Answer

Product price includes shipping. Free shipping across India. Once the buyer makes the payment, the order will be dispatched from the company warehouse to the customer via the company's logistics.

Question 2

Warranty Policy

Accepted Answer

Products carry a 1-year warranty, while accessories (battery and charger) are covered for 6 months. The warranty is valid from the date of invoice or purchase.

Question 3

Return Policy

Accepted Answer

If the customer has an issue with the product after its delivery, they can replace it within 7 days. After that, they can get it repaired at an authorised service center if required.

Question 4

List of Authorised Service Centers

Question 5

How to Contact Us

Accepted Answer

We can be reached by phone at +9101204731048 or +9101204731050, and by email at helpdeskcustomercare09@gmail.com (helpdeskcustomercare09@gmail.com)for a swift and positive response.

Question 6

Get Distributorship

Accepted Answer

Please fill the following form and email it to us at helpdeskcustomercare09@gmail.com (helpdeskcustomercare09@gmail.com)or gaurav@ikall.in (gaurav@ikall.in)to get distributorship for our brand.

SERVICES